Thursday 26 February 2015

Klout, Right and Wrong, and "legal physics"

...In the end, the law demands a lot of respect - because it's always on the side of the person that knows it best.

Even if that is a bad entity with bad intentions - you being on the "right" side with the "right intentions" counts for nothing. The law isn't about right and wrong, it's about who respects- and plays by the rules.

It seems that there is a law of legal physics: for every law there is an equal and opposite loophole. And a second law of legal physics: the number of loopholes at your disposal increase proportionally to the amount of money you spend.

I used to have a fundamental, moral problem with this. But I've come to realize that money is the ultimate klout. There's no better, more universally accepted way to prove that you can do what you say you can, than by having the money to show for it.

Yes, sadly people can make money by stealing, and exploiting the law, too... but if you can take the bad with the good, it's easy to be an optimist. If someone has come up with a better way to measure true klout, than wealth, I'd love to hear about it.

On the use and abuse of contracts

I've recently done a lot of work to provide service to a customer, whom, I found out at the last minute, was tied into a 2 year contract with a service provider, for a product wholly inadequate for what he got it for.

As a friend so eloquently put it:

On the surface a contract seems like a two way street:
  • I have something that you can have and here are my terms; and
  • You have something I want and if you give it to me here are my terms
However, upon closer inspection of most contracts are lopsided so it's rather a case of:
I have something that no one else has. You can have it if you play by my rules. Sorry you're desperate sign here.

Yes, we do have a "Consumer Protection Act" - but it really only protects the little guy and really small business - and only within bounds.

In terms of contracts generally the end-customer is at the end of a long chain of contracts. So if the end-user stops paying his contract, the 2nd tier ISP ends up with cash-flow problems honoring his contracts; who, if in turn stops paying their contract, will end up being legally bullied by the heavily financed 1st tier guys who supplied them, and so they will just pass on the legal bullying to their customers.

In fact, I think a lot of smaller guys learn their tricks the hard way, from the bigger guys.

But, it's an evil cycle that can only be broken in an ecosystem that doesn't rely on NDA's and big finance. Which is why I am such a proponent of "organic growth".

That said, one mistake that I've made in the past, was to assume that, just because I play fair and am reasonable, doesn't mean that I can expect anyone else to. I learnt this the hard way, and had to cough up lots of money for services I never received, to someone who deserves to rot in jail.

Another lesson that I think I am busy learning - but the verdict is still out: some things require big finance. A business that can take 10 years to build, can be built in a year with the right finance. The problem is that if it fails it causes a lot more destruction. If it succeeds, it can prevent a lot more disruption and it can prevent fragmentation of markets and the inefficiency that comes with that, by rather unifying them by creating much needed gravity around a certain thing.